‘Best of Design’ in 2018, as well as a ‘Best of Service.’ The Best of Design awards are given to the professionals
behind the most popular photos on the Houzz website, and the Best of Service is for collecting 5 star reviews
from clients on projects undertaken in 2018.
“It’s always nice to get a pat on the back,” says Matthew of the recognition in general. “We’re always striving
to uphold the highest standards, and those awards prove we’re doing a good job.”
According to Matthew, Build Professional’s history of awards success is largely due to their team – which
includes their roster of subcontractors and tradespeople. He credits those longstanding partners with
buying in to the company’s mission, especially when it comes to respecting people’s homes.
“Our trades are specialists in home extensions, just
like we are,” he says. “They all know what they’re
doing, and they are well-advised and well-educated.
They are trustworthy and they make sure our clients
The trades also deliver extremely high quality work
on a consistent basis – the company’s many awards
are testament to that. Matthew says that quality
work is a result of each team member’s high level of
passion and skill, but he also credits the company’s
systems and processes, which they have developed
and refined over time. They have a comprehensive
quality assurance system, for example, and they
conduct quality checklists at every stage of building.
They are also “constantly training,” Matthew says,
making sure that every team member is operating
at the top of their game and is always clear on what’s
expected from them.
NOVEMBER - DECEMBER 2018